Shipping policy

We are pleased to offer Free Standard Shipping on all orders to the destinations listed below. Depending on your location and stock availability, we ship from our Europe or overseas warehouses using reliable carriers such as DHL, FedEx, or USPS.

Order Handling Time: [1-2] Business Days (Monday - Friday)
Order Cut-off Time: [5:00 PM] (GMT-05:00) Eastern Standard Time


Shipping Rates & Delivery Estimates

Destination Shipping Service Est. Transit Time Cost
Austria Standard Shipping [7-10] Business Days Free
Belgium Standard Shipping [7-10] Business Days Free
Bulgaria Standard Shipping [7-10] Business Days Free
Croatia Standard Shipping [7-10] Business Days Free
Cyprus Standard Shipping [7-10] Business Days Free
Czechia Standard Shipping [7-10] Business Days Free
Denmark Standard Shipping [7-10] Business Days Free
Estonia Standard Shipping [7-10] Business Days Free
Finland Standard Shipping [7-10] Business Days Free
France Standard Shipping [7-10] Business Days Free
Germany Standard Shipping [7-10] Business Days Free
Greece Standard Shipping [7-10] Business Days Free
Hungary Standard Shipping [7-10] Business Days Free
Ireland Standard Shipping [7-10] Business Days Free
Italy Standard Shipping [7-10] Business Days Free
Latvia Standard Shipping [7-10] Business Days Free
Luxembourg Standard Shipping [7-10] Business Days Free
Malta Standard Shipping [7-10] Business Days Free
Netherlands Standard Shipping [7-10] Business Days Free
Poland Standard Shipping [7-10] Business Days Free
Portugal Standard Shipping [7-10] Business Days Free
Romania Standard Shipping [7-10] Business Days Free
Slovakia Standard Shipping [7-10] Business Days Free
Slovenia Standard Shipping [7-10] Business Days Free
Spain Standard Shipping [7-10] Business Days Free
Sweden Standard Shipping [7-10] Business Days Free
Switzerland Standard Shipping [7-10] Business Days Free

*Please note: International orders to these destinations may be subject to import duties, taxes, and customs fees, which are determined by your local government and are the responsibility of the customer upon delivery.


Tracking Your Order

Tracking information will be sent via email as soon as your order departs our warehouse. You can also monitor your delivery status at any time on our Track Your Order page.


Frequently Asked Questions

What day will my package ship?

After your order is processed, it is transferred to our shipping department. You will receive an automated email with tracking details the moment it is dispatched.

Are shipping charges refundable?

While we offer free outbound shipping, please note that any original shipping charges (such as paid priority shipping) are non-refundable. Additionally, for returns due to size or preference, a return shipping label fee will be deducted from your refund. For more details, see our Refund Policy.

How can I change my shipping address?

Please contact our customer care team immediately at support@decrum.com. We can only update the address if the order has not yet been processed for shipment.

How can I reschedule my delivery time?

If your item is already in transit, we recommend reaching out directly to the courier (DHL, FedEx, or USPS) with your tracking number to request a delivery reschedule or hold.